Check-in and Sign-off

Check-in and sign-off tools help staff confirm participants have arrived and collect any required declarations, waivers or paperwork before the experience begins.

How to use it

1. Open the delivery or check-in page for the relevant event or voucher.
2. Find the participant by voucher code, order reference or booking list.
3. Confirm the participant details match the person attending.
4. Ask the participant to complete any required sign-off form.
5. Mark the participant as checked in or ready for delivery.

Operational tips

• Use a tablet or mobile device at arrival where possible.
• Check unpaid balances before marking attendance complete.
• Do not bypass sign-off steps if they are required for the activity.