Digital Vouchers and Templates

Digital vouchers are sent after checkout and include the recipient information, voucher code, personal message and redemption guidance.

How to use it

1. Review the default voucher wording and branding before launch.
2. Add product-specific redemption instructions so recipients know how to book.
3. Use a test order to confirm the email looks correct on mobile and desktop.
4. Check the email log if a customer reports a missing voucher.
5. Resend or regenerate vouchers only after verifying the order details.

Template tips

• Keep instructions direct and practical.
• Include any age, health, clothing or arrival requirements.
• Make sure contact details are current.
• Use plain language for voucher validity and next steps.